Resolved -
We experienced a technical issue between 2024-10-13 07:06 UTC and 2024-10-15 08:45 UTC that have affected campaigns where:
1. A new Applist was created and attached to the campaign, or an existing Applist already attached was modified.
2. A Placement ID is manually blacklisted via the campaign detail page.
These campaigns stopped bidding and ad serving was disrupted. Campaigns without Applists, or those where no changes were made to Applists, were unaffected.
We apologise for the inconvenience and have taken steps to prevent this from happening in the future. Please reach out if you have any questions.
Oct 13, 01:30 UTC