Resolved -
This incident has been resolved.
Jun 18, 16:49 UTC
Update -
We are continuing to work on a fix for this issue.
Jun 18, 08:56 UTC
Identified -
We are currently experiencing a technical issue with Audience pipeline, due to which New audiences and updates to already existing audiences will not be processed.
Status for the new audience will show as "processing" in the UI and any campaigns attached to new audience will not serve.
Existing audiences may show as "processing" or "failed" however for the existing audiences campaigns will continue to serve on previously processed data. We do not have an ETA yet but will keep you posted on further updates.
Please reach out to us via chat widget in case of any queries.
Jun 18, 02:08 UTC