Update - We're continuing to work on the ongoing incident affecting reporting.The processing lag is gradually decreasing, but full recovery is taking longer than initially anticipated. We will keep you posted on progress.
Sep 03, 2026 - 14:52 UTC
Update - We are continuing to work on a fix for this issue.
Sep 03, 2026 - 09:55 UTC
Identified - Due to a technical issue, we are facing delay in reporting since 05:00 UTC, 3 Sep, 2026. The delay is only for the following metrics wins, impressions, clicks and media spends data. We are working on processing this data. Note that this is a reporting issue and bidding was not impacted. Requesting your patience on this. If you have any questions, please reach out to us via chat widget in the UI.
Sep 03, 2026 - 06:27 UTC
Kayzen UI
Operational
90 days ago
100.0
% uptime
Today
Bidding
Operational
90 days ago
99.87
% uptime
Today
Reporting and Data
Partial Outage
90 days ago
99.49
% uptime
Today
Audiences
Operational
90 days ago
100.0
% uptime
Today
Kayzen APIs
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
Due to a technical issue, reporting was delayed between 05:00 UTC and 15:00 UTC on 25th Aug, 2026. The delay affected the following metrics only: wins, impressions, clicks and media spend data. This was a reporting issue only — bidding was not impacted.
This data has now been fully processed and backfilled, and reporting for the affected period is complete and accurate. No further action is required on your side.
We appreciate your patience. If you have any questions, please reach out to us via the chat widget in the UI.
Aug 25, 23:30 UTC