All Systems Operational

Kayzen UI Operational
90 days ago
100.0 % uptime
Today
Bidding Operational
90 days ago
99.53 % uptime
Today
Reporting and Data Operational
90 days ago
99.86 % uptime
Today
Audiences Operational
90 days ago
99.31 % uptime
Today
Kayzen APIs Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 19, 2025

No incidents reported today.

Jun 18, 2025
Resolved - This incident has been resolved.
Jun 18, 16:49 UTC
Update - We are continuing to work on a fix for this issue.
Jun 18, 08:56 UTC
Identified - We are currently experiencing a technical issue with Audience pipeline, due to which New audiences and updates to already existing audiences will not be processed.
Status for the new audience will show as "processing" in the UI and any campaigns attached to new audience will not serve.
Existing audiences may show as "processing" or "failed" however for the existing audiences campaigns will continue to serve on previously processed data. We do not have an ETA yet but will keep you posted on further updates.

Please reach out to us via chat widget in case of any queries.

Jun 18, 02:08 UTC
Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025
Resolved - We encountered a technical issue that caused bidding to stop in US data centre between 19:47 and 20:09 UTC on 9th June 2025. This may have impacted ad serving globally. The issue has now been fully resolved.
Jun 9, 14:30 UTC
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Resolved - On June 6th, 2025, our backend pipeline for Frequency cap underwent scheduled maintenance, affecting ad serving from 07:42 to 08:00 UTC(18 min downtime) on orders/campaigns with Frequency cap enabled.

No impact occurred on orders/campaigns without Frequency cap.

Ad serving has returned to normal. We apologise for any inconvenience caused.

Jun 6, 02:00 UTC
Jun 5, 2025

No incidents reported.