Resolved -
This incident has been resolved.
Jul 9, 11:15 UTC
Identified -
We are currently experiencing a technical issue with the Audience pipeline, which means that new audiences and updates to existing audiences will not be processed until the issue is resolved.
- In the UI, the status for any new audience will appear as “Processing,” and campaigns attached to a new audience (file- or URL-based) will not serve.
- Existing audiences may temporarily show a status of “Processing” or “Failed”; however, campaigns linked to these audiences will continue to serve using previously processed data.
We do not yet have an estimated time of resolution, but we will keep you informed as we make progress.
If you have any questions, please reach out via the chat widget.
Jul 9, 07:46 UTC