All Systems Operational

Kayzen UI Operational
90 days ago
100.0 % uptime
Today
Bidding Operational
90 days ago
99.56 % uptime
Today
Reporting and Data Operational
90 days ago
100.0 % uptime
Today
Audiences Operational
90 days ago
99.27 % uptime
Today
Kayzen APIs Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 16, 2025

No incidents reported today.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025
Resolved - This incident has been resolved.
Jul 9, 11:15 UTC
Identified - We are currently experiencing a technical issue with the Audience pipeline, which means that new audiences and updates to existing audiences will not be processed until the issue is resolved.

- In the UI, the status for any new audience will appear as “Processing,” and campaigns attached to a new audience (file- or URL-based) will not serve.
- Existing audiences may temporarily show a status of “Processing” or “Failed”; however, campaigns linked to these audiences will continue to serve using previously processed data.

We do not yet have an estimated time of resolution, but we will keep you informed as we make progress.
If you have any questions, please reach out via the chat widget.

Jul 9, 07:46 UTC
Jul 8, 2025
Resolved - On July 8th, 2025, our backend pipeline for Frequency cap underwent scheduled maintenance, affecting ad serving from 08:44 AM to 08:59 AM UTC (15 min downtime) on orders/campaigns with Frequency cap enabled.

No impact occurred on orders/campaigns without Frequency cap.

Ad serving has returned to normal. We apologise for any inconvenience caused.
No components were marked as affected by this incident.

Jul 8, 12:38 UTC
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.