All Systems Operational
Uptime over the past 90 days. View historical uptime.
Kayzen UI Operational
90 days ago
99.95 % uptime
Today
Bidding Operational
90 days ago
99.25 % uptime
Today
Reporting and Data Operational
90 days ago
99.69 % uptime
Today
Audiences Operational
90 days ago
98.83 % uptime
Today
Kayzen APIs Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 11, 2023

No incidents reported today.

Dec 10, 2023
Drop in Bidding Capacity
Resolved - Due to high latency in all DC's the Bidding percentage has been dropped till the fix. From 10th Dec 23 to ______________
dca: 80% -> 50%
ams: 90% -> 80%
sgp: 90% -> 80%
Dec 10, 05:30 UTC
Lag in audience processing
Resolved - This incident has been resolved.
Dec 10, 03:59 UTC
Update - We are continuing to work on a fix for this issue.
Dec 10, 03:59 UTC
Update - We are continuing to work on a fix for this issue.
Dec 7, 18:27 UTC
Identified - Due to technical issue we are experiencing lag in audience processing. During this time there will be a delay in processing new audiences or any changes made to existing audiences. We are actively working to recover the lag.
There is no effect on the bidding or campaign deliveries and the campaigns will continue to serve using the audience data that was processed prior to the lag.
Appreciate your patience. Please do not hesitate to reach out if you have more questions
Dec 7, 08:15 UTC
Dec 9, 2023

No incidents reported.

Dec 8, 2023

No incidents reported.

Dec 7, 2023
Dec 6, 2023

No incidents reported.

Dec 5, 2023
Bidding Impacted - Singapore DC
Resolved - We faced a network issue in our Singapore data centre due to which bidding was stopped between 02:30 to 02:41 AM UTC (11mins down). Issue is now fully resolved.
Dec 5, 21:00 UTC
Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023
Audience Processing
Completed - The scheduled maintenance has been completed.
Nov 29, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 12:30 UTC
Scheduled - We want to inform you that we have an emergency maintenance today(29th Nov) between 12:30 to 16:30 UTC.

Within this maintenance window, any new Audience created or updates to the existing Audience will not be processed. There is no effect on the bidding or campaign deliveries.
Requesting your patience on this. If you have any questions, please reach out to us via chat widget.
Nov 29, 12:17 UTC
Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

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