Ad serving impacted for Frequency Cap Enabled Campaigns

Incident Report for Kayzen

Resolved

This incident has been resolved.
Posted Sep 19, 2025 - 16:10 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 19, 2025 - 16:06 UTC

Identified

We are currently experiencing a technical issue in our backend pipeline for Frequency Cap, which is affecting ad serving for orders/campaigns with Frequency Cap enabled. The impact started at 12:00 PM UTC, 19th Sep. Our team is actively working on resolving this, and we will share updates as soon as possible.
Posted Sep 19, 2025 - 12:51 UTC
This incident affected: Bidding.