Ad serving impacted for Frequency Cap Enabled Campaigns

Incident Report for Kayzen

Resolved

As part of ongoing mitigation, we restarted our Frequency Capping (FCAP) service. This caused a temporary interruption in ad serving for campaigns/orders with frequency caps enabled between 00:22–00:54 UTC on 22 Aug 2025.

Ad serving has returned to normal. We apologise for any inconvenience caused.
Posted Aug 21, 2025 - 22:30 UTC