Ad serving impacted for Frequency Cap Enabled Campaigns

Incident Report for Kayzen

Resolved

On Feb 17th, 2026 our backend pipeline for Frequency cap underwent scheduled maintenance, affecting ad serving from 04:15 AM to 04:44 AM UTC on orders/campaigns with Frequency cap enabled.

No impact occurred on orders/campaigns without Frequency cap.

Ad serving has returned to normal. We apologise for any inconvenience caused.
Posted Feb 16, 2026 - 22:30 UTC