We wanted to inform you about an issue with our backend pipeline for Frequency cap that we experienced from 05:11 to 05:43 UTC (32 min downtime) on 1st Oct 2026. Due to this, ad serving across all regions was impacted on orders/campaigns with Frequency cap enabled.
No impact occurred on orders/campaigns without Frequency cap.
Ad serving has returned to normal, and our team continues to monitor the system. We apologise for any inconvenience caused.