Ad serving impacted for Frequency Cap Enabled Campaigns

Incident Report for Kayzen

Resolved

On Aug 8th, 2025, our backend pipeline for Frequency cap underwent scheduled maintenance, affecting ad serving from 06:38 AM to 06:53 AM UTC (15 min downtime) on orders/campaigns with Frequency cap enabled.

No impact occurred on orders/campaigns without Frequency cap.

Ad serving has returned to normal. We apologise for any inconvenience caused.
No components were marked as affected by this incident.
Posted Aug 08, 2025 - 04:30 UTC