We wanted to inform you about an issue with our backend pipeline for Frequency cap that we experienced from 02:41 AM to 03:07 AM UTC (26 min downtime) on 2nd Oct 2026. Due to this, ad serving was impacted on orders/campaigns with Frequency cap enabled.
No impact occurred on orders/campaigns without Frequency cap.
Ad serving has returned to normal. We apologise for any inconvenience caused.