Ad serving impacted for Frequency Cap Enabled Campaigns

Incident Report for Kayzen

Resolved

On Sep 19th, 2025, our backend pipeline for Frequency cap underwent emergency maintenance, affecting ad serving from 10:46 AM UTC to 11:27 AM UTC on orders/campaigns with Frequency cap enabled.

No impact occurred on orders/campaigns without Frequency cap.

Ad serving has returned to normal. We apologise for any inconvenience caused.
Posted Sep 19, 2025 - 05:00 UTC