The Applist-related issue impacting campaign bidding and ad serving has now been resolved.
At this time, the only ongoing issue is that the auto-exclusion feature in the UI is not functioning. This will remain impacted until the issue is fully resolved.
Our team is actively working on a fix and we will share further updates once available. Thank you for your patience, and please reach out if you have any questions.
Posted Mar 26, 2026 - 14:12 UTC
Identified
We are currently experiencing a technical issue that started at 11:00 AM UTC, 26th March and is ongoing. The estimated time to resolution (ETA) is approximately 1 hour.
This issue is affecting campaigns where:
1. A new Applist was created and attached to the campaign, or an existing Applist already attached was modified. 2. A Placement ID is manually blacklisted via the campaign detail page.
As a result, impacted campaigns may stop bidding and ad serving may be disrupted. Campaigns without Applists, or those where no recent changes have been made to Applists, are not affected.
Our team is actively working on resolving this issue. We apologise for the inconvenience and will share updates as soon as more information becomes available. Please reach out if you have any questions.