Ad serving impacted for Frequency Cap Enabled Campaigns

Incident Report for Kayzen

Resolved

On Nov 17, 2025, our backend pipeline for Frequency cap underwent scheduled maintenance, affecting ad serving from 10:14 AM to 10:27 AM UTC (13 min downtime) on orders/campaigns with Frequency cap enabled.

No impact occurred on orders/campaigns without Frequency cap.

Ad serving has returned to normal. We apologise for any inconvenience caused.
Posted Nov 17, 2025 - 04:30 UTC