Reporting Delay

Incident Report for Kayzen

Resolved

On 7 February 2026, we experienced a temporary reporting delay between 17:30 UTC and 19:00 UTC due to a technical issue.
During this window, reporting for the following metrics may have been delayed:

Installs
Events
Conversions

The issue was fully resolved at 19:00 UTC, and reporting has since been fully restored.
This incident was limited to reporting only — bidding and ad serving were not impacted.
We apologize for any inconvenience this may have caused. If you continue to notice any discrepancies, please reach out via the support chat in the platform.
Posted Feb 07, 2026 - 12:00 UTC