Lag in audience processing

Incident Report for Kayzen

Resolved

This incident has been resolved.
Posted Dec 10, 2023 - 03:59 UTC

Update

We are continuing to work on a fix for this issue.
Posted Dec 10, 2023 - 03:59 UTC

Update

We are continuing to work on a fix for this issue.
Posted Dec 07, 2023 - 18:27 UTC

Identified

Due to technical issue we are experiencing lag in audience processing. During this time there will be a delay in processing new audiences or any changes made to existing audiences. We are actively working to recover the lag.
There is no effect on the bidding or campaign deliveries and the campaigns will continue to serve using the audience data that was processed prior to the lag.
Appreciate your patience. Please do not hesitate to reach out if you have more questions
Posted Dec 07, 2023 - 08:15 UTC
This incident affected: Audiences.