Ad serving impacted for Frequency Cap Enabled Campaigns

Incident Report for Kayzen

Resolved

On Oct 3rd, 2025, our backend pipeline for Frequency cap underwent scheduled maintenance, affecting ad serving from 06:34 AM to 06:48 AM UTC (14 min downtime) on orders/campaigns with Frequency cap enabled.

No impact occurred on orders/campaigns without Frequency cap.

Ad serving has returned to normal. We apologise for any inconvenience caused.
Posted Oct 03, 2025 - 01:00 UTC