Resolved -
This incident has been resolved.
Dec 25, 11:40 UTC
Update -
Bidding is back to normal as of 07:30 UTC hours. Reporting delays may still be observed while we work on repopulating data for the affected hours. We will continue to share updates as we progress.
Dec 25, 09:04 UTC
Update -
We are continuing to work on resolving this issue. Bidding has been resumed at a controlled pace from 02:28 UTC; however, reporting delays and impact on bidding are still observed. We will share further updates as we make progress.
Dec 25, 05:57 UTC
Update -
We have stopped bidding globally across all data centers as of 17:59:42 UTC while we work on resolving the issue. Our team is actively addressing this and we will share further updates soon.
Dec 24, 18:14 UTC
Update -
We are continuing to work on a fix for this issue.
Dec 24, 17:55 UTC
Update -
We continue to experience reporting delays. As a preventive stability measure, we temporarily stopped bidding in the US data center at 17:36:22 UTC hour. This may have an impact on bidding globally. Our team is actively working on resolution, and we will share further updates soon.
Dec 24, 17:54 UTC
Identified -
Due to a technical issue, we are currently experiencing a delay in reporting since 16:00 hour UTC, Dec 24, 2025. This delay affects reporting for the following metrics: bids, wins, impressions, clicks and media spends, installs, events and conversions.
Please note that this is a reporting issue only, and bidding is not impacted.
We appreciate your patience as we work to resolve this issue. If you have any questions, please don't hesitate to reach out to us via the chat widget in the UI.
Dec 24, 16:17 UTC