Resolved -
This incident has been resolved.
Nov 18, 11:29 UTC
Update -
We continue bidding at a reduced capacity while closely monitoring system performance to ensure stability. Our team is actively assessing metrics and making adjustments as needed. Thank you for your patience and understanding.
Nov 7, 11:50 UTC
Monitoring -
We deployed a fix and resumed bidding in a limited capacity as of 20:43 UTC on November 4th. Our team is actively monitoring performance to ensure stability before gradually scaling up to full capacity. Please note that some impact on bidding may still be observed, primarily in the EU region, during this period.
We’ll keep you informed on further progress. Thank you for your continued patience and understanding.
Nov 5, 04:56 UTC
Update -
We are still experiencing technical issues with our EU data center, which has continued to impact bidding and ad serving primarily in EU regions. Unfortunately, we do not yet have an estimated resolution time.
Our team is actively working on resolving this, and we’ll keep you informed with any updates. We appreciate your patience and understanding during this time.
Nov 4, 15:12 UTC
Update -
We are still experiencing a technical issue in our EU data center. Our team is working urgently to resolve the problem. We’ll keep you updated on progress. Thank you for your continued patience.
Nov 4, 03:03 UTC
Identified -
We are experiencing a technical issue in our EU Data center, resulting in a temporary stop in bidding since 15:00 UTC on October Nov 3rd, 2024. Due to this, ad serving primarily in EU countries may be impacted.
Our team is working diligently to resolve the issue, and we will keep you informed of any progress. Thank you for your understanding and patience.
Nov 3, 16:28 UTC