All Systems Operational

Uptime over the past 90 days. View historical uptime.
Kayzen UI Operational
90 days ago
100.0 % uptime
Today
Bidding Operational
90 days ago
99.82 % uptime
Today
Reporting and Data Operational
90 days ago
99.64 % uptime
Today
Audiences Operational
90 days ago
100.0 % uptime
Today
Kayzen APIs Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 4, 2025

No incidents reported today.

Apr 3, 2025

No incidents reported.

Apr 2, 2025
Reporting and Data Pipelines
Resolved - This incident has been resolved.
Apr 2, 06:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 1, 20:58 UTC
Identified - We are currently experiencing a technical issue that is causing delays in reporting for key metrics including (but not limited to): bids, Wins, Impressions, Clicks, Installs, and post-install events. Our team is actively working on resolving the issue, and reporting delays will persist until a fix is implemented. We will provide updates as soon as more information is available.
Apr 1, 17:59 UTC
Apr 1, 2025
Bidding Impacted
Resolved - We encountered a technical issue causing bidding to intermittently pause between 17:06 and 17:42 UTC on 1st April 2025. This may have impacted ad serving globally. The issue has now been fully resolved.
Apr 1, 11:30 UTC
Mar 31, 2025

No incidents reported.

Mar 30, 2025
Bidding Impacted - Singapore DC
Resolved - We faced network issue in our Singapore data centre due to which bidding was stopped between 07:11 to 07:25 UTC, 30th March 2025. There was no major impact on campaign deliveries during this time and the issue is now fully resolved.
Mar 30, 01:30 UTC
Mar 29, 2025

No incidents reported.

Mar 28, 2025
Ad serving impacted for Frequency Cap Enabled Campaigns
Resolved - On March 28th, 2025, our backend pipeline for Frequency cap underwent scheduled maintenance, affecting ad serving from 10:55 to 11:07 UTC(12 min downtime) on orders/campaigns with Frequency cap enabled.

No impact occurred on orders/campaigns without Frequency cap.

Ad serving has returned to normal. We apologise for any inconvenience caused.
Mar 28, 05:30 UTC
Mar 27, 2025

No incidents reported.

Mar 26, 2025
Bidding impacted - US Data Centre
Resolved - We would like to inform you about a technical issue we encountered today causing bidding to intermittently pause between 10:01 to 12:18 UTC, Mar 26th 2025, affecting our US Datacenter. As a result, ad serving was impacted globally during this period. The issue has since been resolved.
Mar 26, 10:00 UTC
Mar 25, 2025
Bidding Impacted
Resolved - We encountered a technical issue in our data centres, causing bidding to intermittently pause between 18:15 and 19:06 UTC on 25th March 2025. This may have impacted ad serving globally. The issue has now been fully resolved.
Mar 25, 13:00 UTC
Mar 24, 2025

No incidents reported.

Mar 23, 2025
Ad serving impacted for Frequency Cap Enabled Campaigns
Resolved - On March 23rd, 2025, our backend pipeline for Frequency cap were stopped, affecting ad serving from 07:15 to 07:40 UTC(25 min downtime) on orders/campaigns with Frequency cap enabled.

No impact occurred on orders/campaigns without Frequency cap.

Ad serving has returned to normal. We apologise for any inconvenience caused.
Mar 23, 01:30 UTC
Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

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