All Systems Operational

Uptime over the past 90 days. View historical uptime.
Kayzen UI Operational
90 days ago
100.0 % uptime
Today
Bidding Operational
90 days ago
99.82 % uptime
Today
Reporting and Data Operational
90 days ago
99.64 % uptime
Today
Audiences Operational
90 days ago
100.0 % uptime
Today
Kayzen APIs Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 2, 2025
Reporting and Data Pipelines
Resolved - This incident has been resolved.
Apr 2, 06:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 1, 20:58 UTC
Identified - We are currently experiencing a technical issue that is causing delays in reporting for key metrics including (but not limited to): bids, Wins, Impressions, Clicks, Installs, and post-install events. Our team is actively working on resolving the issue, and reporting delays will persist until a fix is implemented. We will provide updates as soon as more information is available.
Apr 1, 17:59 UTC
Apr 1, 2025
Bidding Impacted
Resolved - We encountered a technical issue causing bidding to intermittently pause between 17:06 and 17:42 UTC on 1st April 2025. This may have impacted ad serving globally. The issue has now been fully resolved.
Apr 1, 11:30 UTC
Mar 31, 2025

No incidents reported.

Mar 30, 2025
Bidding Impacted - Singapore DC
Resolved - We faced network issue in our Singapore data centre due to which bidding was stopped between 07:11 to 07:25 UTC, 30th March 2025. There was no major impact on campaign deliveries during this time and the issue is now fully resolved.
Mar 30, 01:30 UTC
Mar 29, 2025

No incidents reported.

Mar 28, 2025
Ad serving impacted for Frequency Cap Enabled Campaigns
Resolved - On March 28th, 2025, our backend pipeline for Frequency cap underwent scheduled maintenance, affecting ad serving from 10:55 to 11:07 UTC(12 min downtime) on orders/campaigns with Frequency cap enabled.

No impact occurred on orders/campaigns without Frequency cap.

Ad serving has returned to normal. We apologise for any inconvenience caused.
Mar 28, 05:30 UTC
Mar 27, 2025

No incidents reported.

Mar 26, 2025
Bidding impacted - US Data Centre
Resolved - We would like to inform you about a technical issue we encountered today causing bidding to intermittently pause between 10:01 to 12:18 UTC, Mar 26th 2025, affecting our US Datacenter. As a result, ad serving was impacted globally during this period. The issue has since been resolved.
Mar 26, 10:00 UTC
Mar 25, 2025
Bidding Impacted
Resolved - We encountered a technical issue in our data centres, causing bidding to intermittently pause between 18:15 and 19:06 UTC on 25th March 2025. This may have impacted ad serving globally. The issue has now been fully resolved.
Mar 25, 13:00 UTC
Mar 24, 2025

No incidents reported.

Mar 23, 2025
Ad serving impacted for Frequency Cap Enabled Campaigns
Resolved - On March 23rd, 2025, our backend pipeline for Frequency cap were stopped, affecting ad serving from 07:15 to 07:40 UTC(25 min downtime) on orders/campaigns with Frequency cap enabled.

No impact occurred on orders/campaigns without Frequency cap.

Ad serving has returned to normal. We apologise for any inconvenience caused.
Mar 23, 01:30 UTC
Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

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